Our Expertise
Innovative Solutions
Products & Channels
Working with clients to design inclusive products and define delivery channels that respond to the needs, behaviors, and constraints of underserved users and markets.
Solution Design & Prototype Testing
We partner with clients to design and test solutions with real users, using rapid prototyping and field insights to ensure they truly work on the ground.
Pilot & Roll-out
Working alongside client teams to pilot solutions, learn from what works, and scale them in a thoughtful and evidence-led way.
Digital Innovation & Transformation
Helping clients use digital tools to deliver services better, working more efficiently, and making informed decisions using data.
Institutional Development
Strategic Planning
We support organizations to define clear vision, priorities, and roadmaps aligned with their mission, growth ambitions, and ecosystem realities.
Organization Process Re-engineering
As part of strategic planning our team holds expertise in designing internal processes and structures for the client organizations to improve efficiency, accountability, and readiness for scale.
Institutional Functions Strengthening
Our team has expertise in identifying gaps and working with client organizations to build stronger capacities across operations, governance, partnerships, and program management.
Due-Diligence
Our team has expertise in conducting structured organizational, programmatic, and social due diligence for the client to inform funding, partnerships, and investment decisions.
Training Design & Delivery
We design and deliver context specific training programs that strengthen technical, managerial, and leadership capabilities.
Social Performance Management
To support our partners (impact driven) measure, manage and report on social and environmental performance of their enterprises.
Our institutional development services focus on strengthening the core functions and processes of organizations. We provide strategic planning support, facilitate organisation process re-engineering, and offer due-diligence expertise. Our team also designs and delivers comprehensive training programs to enhance the capabilities of our partners’ teams. With a keen focus on social performance management, we empower organizations to optimize their operations, improve efficiency, and achieve sustainable growth.
Market Intelligence
Market Scoping
As part of our market intelligence work, market scoping assesses market size, demand, gaps, and opportunities to inform strategy, product design, and investment decisions.
Competition Landscaping
Under this activity competitors for the client organizations are analyzed, models are compared, and ecosystem players positioning is assessed to offer advisory on differentiation and collaboration potential to the client.
Research & Analysis
As part of market analysis, our team is capable of conducting qualitative and quantitative research to generate actionable insights for client products, client organization program design, policy, and strategy.
Stakeholder Mapping
Through our market intelligence work, we help clients map key stakeholders and understand their roles and influence to build stronger partnerships.
Our dedicated team of researchers and analysts offers comprehensive market scoping, research, and analysis services. We provide insights on market trends, competition landscaping, and stakeholder mapping, helping our clients gain a deeper understanding of their industry and target markets. With our market intelligence expertise, organizations can identify growth opportunities, make data-driven strategies, and stay ahead of the curve.
Client Education
Client Education
Our team has expertise in designing education and awareness related training modules and IEC material that is used to enhance clients’ knowledge, confidence, and ability to make informed choices.
Client Protection
we support client institutions to assess and strengthen their policies and practices that safeguard their rights and well-being.
Feedback & Grievance Management
Our team is equipped to design systems that enable clients to share feedback and resolve grievances transparently and effectively.
We believe in educating and empowering clients (end users) to make informed decisions and achieve their goals. Our client education initiatives provide valuable knowledge and resources, ensuring clients have a clear understanding of the products and services available to them. We also prioritize client protection, establishing robust feedback and grievance management systems to address client concerns effectively. By putting clients at the center, we foster trust, transparency, and long-term partnerships.
Impact Management
Monitoring, Evaluation, & Learning (MEL)
Our team is equipped to design and implement MEL systems to track outcomes, assess impact, and support adaptive learning for client’s projects which includes baseline, midline and endline analysis.
Theory of Change Design
We support our client by developing clear and evidence-based theories of change that link their interventions to outcomes and long-term impact.
Measuring and evaluating impact is crucial to understanding the effectiveness of programs and initiatives. Our impact measurement services include comprehensive monitoring and evaluation frameworks that capture key performance indicators and outcomes. We also specialize in theory of change design, helping organizations articulate their intended impact and develop strategies to achieve their social and environmental goals. Through rigorous impact measurement, we assist our clients in demonstrating their positive contributions to society and driving meaningful change.